Terms of Service

Please read these terms carefully before using our services. By using our website or services, you agree to be bound by these terms.

Last updated: September 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Simfluent Solutions Inc. ("Simfluent," "we," "our," or "us") website and services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

Our Services

Simfluent provides global capability center services, including but not limited to:

  • Greenfield development and setup of capability centers
  • Build-Operate-Transfer (BOT) model services
  • Hybrid delivery model implementation
  • AI and data solutions
  • Engineering and platform services
  • Architecture and product consulting
  • Security and governance services

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Use our services only for lawful purposes
  • Respect intellectual property rights
  • Maintain the confidentiality of any proprietary information
  • Comply with all applicable laws and regulations
  • Not interfere with or disrupt our services

Prohibited Uses

You may not use our services for any unlawful purpose or to solicit others to perform unlawful acts. Prohibited uses include:

  • Violating any applicable laws or regulations
  • Transmitting malicious code or viruses
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of our services
  • Collecting or harvesting user information
  • Engaging in any fraudulent or deceptive practices

Intellectual Property Rights

All content, trademarks, and intellectual property on our website and in our services are owned by Simfluent or our licensors. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or logos without authorization
  • Reverse engineer or attempt to extract source code
  • Create derivative works based on our content

Service Availability

We strive to provide reliable services, but we cannot guarantee uninterrupted access. We reserve the right to:

  • Modify or discontinue services at any time
  • Perform maintenance and updates
  • Suspend services for security or legal reasons
  • Restrict access to certain users or regions

Limitation of Liability

To the maximum extent permitted by law, Simfluent shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or information
  • Business interruption
  • Loss of goodwill
  • Any other damages arising from your use of our services

Indemnification

You agree to indemnify and hold harmless Simfluent and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit through our services

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination, your right to use our services will cease immediately, and we may delete your account and data.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Toronto, Ontario.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website.

Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions about these Terms, please contact us:

legal@simfluent.com
+1 (855) 800-2852
Simfluent Solutions Inc.
100 Yonge Street
Toronto, ON M5C 2W1
Canada

Effective Date

These Terms of Service are effective as of September 2025